US Help

Driving Routes US Help Centre

Plain-English answers about your account, subscription, refunds, and the apps for US learners. Can't find what you need? Email support@drivingroutes.co.

Driving Routes

Still need help?

Email support@drivingroutes.co — we usually reply within a few hours.

Find my test centre See pricing

Account

Account & sign-in

Manage your Driving Routes account, change your email, and recover access.

Billing

Subscriptions & billing

How subscriptions work, what's included, and how to switch plans.

Cancelling your subscription

How to cancel, what happens after, and how to come back later.

Refunds

Our refund policy in plain English, and how to request one.

Apps

iOS app

Installing, signing in, and getting the most from the Driving Routes iOS app.

Android app

Installing, signing in, and getting the most from the Driving Routes Android app.

Apple CarPlay

Setting up CarPlay, troubleshooting, and best practice for in-car use.

Android Auto

Setting up Android Auto, troubleshooting, and best practice for in-car use.

Routes

Offline maps & downloads

How offline route packs work, what they include, and when to download them.

Routes & DMV centers

How we choose routes, how they're verified, and what to do if one is wrong.

Privacy

What data we collect, what we share, and how to delete your account.

Instructors

For US driving instructors

How to join Driving Routes as a verified instructor and contribute US routes.